We've now resolved the incident. Thanks for your patience.
We believe that we have fixed the issue. If you are having problems accessing Studyo, please write to support@studyo.co
TLS Certificates have been regenerated, and all services are back up. Testing the new certificates.
We are regenerating all TLS certificates. A few minutes of global downtime is to be expected.
We believe we have found a way to fix the problem, and are trying to figure out a way to apply the fix without causing global downtime.
We have identified the source of the problem: the root SSL certificate of our provider, Letsencrypt, expired today and some older devices/browsers don't trust the new root certificate. We are researching ways to fix this.
https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/
We are investigating an issue that prevents some users to successfully access all Studyo web applications.
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